Italian Cooking Class
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Food ToursTuscany, Italy

$12K Monthly Boost
From Repeat Guests

How a Tuscan cooking class transformed guest experience and built a loyal customer base that keeps coming back.

$12K
Monthly Increase
90%
Repeat Rate
50%
More Reviews
4.9★
Guest Rating

About Italy Cooking Classes

Italy Cooking Classes offers authentic Italian cooking experiences in the heart of Tuscany. Each class accommodates up to 12 guests and requires careful coordination of ingredients, kitchen space, and dietary requirements.

Before RockeTour, they struggled with dietary restriction management, ingredient planning, and missed opportunities to turn one-time guests into repeat customers.

Company Profile

IndustryCulinary Tourism
Class SizeUp to 12 guests
Avg Booking Value€150
Monthly Classes~80

The Missing Ingredients

Managing dietary restrictions manually
Kitchen surprises & unhappy guests

Allergies and preferences noted on paper, often lost before class day.

Ingredient planning was time-consuming
10+ hours/week on shopping lists

Chef spent more time planning ingredients than perfecting recipes.

Missed opportunities for repeat bookings
One-and-done customers

No follow-up system meant guests forgot about them after returning home.

Reviews were inconsistent
Lower visibility on TripAdvisor

Only very happy or very unhappy guests left reviews organically.

The RockeTour Solution

Smart Booking Forms

  • Dietary preference collection at booking
  • Automated allergy alerts to kitchen
  • Auto-generated shopping lists
  • Ingredient quantities calculated

Guest Engagement

  • Post-class recipe follow-up via WhatsApp
  • Personalized repeat booking offers
  • Automated review requests (timed perfectly)
  • Birthday & anniversary reminders

Repeat Booking Engine

Guests receive personalized messages with special offers for different class types. Someone who took the pasta class gets invited to try the dessert workshop.

Repeat Booking Rate
15%90%
Review Response
20%65%
TripAdvisor Ranking
#23#3

How $12K/Month Happens

Repeat Bookings
90% repeat rate vs 15% before = 48 extra bookings/month × €150
+$7,200
Reduced No-Shows
WhatsApp reminders cut no-shows by 60% = 18 recovered bookings/month
+$2,700
Higher Conversion from Reviews
#3 ranking on TripAdvisor drives 14 new organic bookings/month
+$2,100
Monthly Revenue Increase
$12,000
“Our chefs finally have everything they need — and so do our guests. The booking system has brought harmony to our operations. But the real magic? Guests come back. They bring friends. They leave reviews. The repeat booking rate speaks for itself!”
MR
Marco Rossi
Director, Italy Cooking Classes

Ready to Turn Guests into Loyal Fans?

See how RockeTour can help you build a loyal customer base that keeps coming back.